How long does the delivery take?
The time span for deliveries results from two time periods:

1) Processing time (1-2 days):

Order confirmation, customisation, quality check, packing.

This is checked and approved within 12-24 hours after the order is placed. Production is commissioned once the order has been approved in our system. For personalised processed products, it takes about 1-2 days for product manufacturing, quality assurance and packaging.

2) Delivery time

The duration from our international shipping centre to the place of delivery:

United Kingdom 5-10 working days
to get delivered to the destination.

*All shipping times exclude customs and duty delays.

If you have any questions about your order, we can be reached by e-mail or phone at any time.

E-mail: info@purestep.co.uk
Phone: +85270712461

Our address:
Room 5031, 5/F, Yau Lee Centre, No.45, Hoi Yuen Road, Kwun Tong, Kowloon,
Hong Kong